Following each visit, our qualified technicians provide a digital report via email confirming works carried out and any recommendations that may need addressing. These are sent out within 24 hours from the time of the visit. It is important to read the reports, as recommendations can be time sensitive or require action taking. These reports detail the following:

  • Address
  • Live Location
  • Access gained
  • Type of pest
  • Infestation level
  • Location of activity
  • Housekeeping standards
  • Pest risks
  • Materials used
  • Technician notes
  • Recommendations
  • Client signature & DPC sign off

We have a Real Time Tracking feature whereby our technicians’ live location is geo tagged, utilising the latest Google maps for integrated vehicle tracking. A map is displayed on each report sent out, showing the exact location of our visits.

Technicians will explain progress and details of their visit. However if you have any further questions or queries after receiving your report, you are more than welcome to contact us directly via email [email protected] or phone 0203 472 7338